Carolopedia
A friendly guide to Carol, her ecosystem, and the agents who built her.
📖 Carolopedia › IncidentGuide page
📖What it means
Something going wrong in the live estate that needs attention now — an outage, a stall, a silent failure. An incident is distinguished from a defect by urgency: the estate is degraded while it lasts.
⚖️What it is NOT
The neighbours this word is most often confused with, and the line between them.
Not: Defect
An incident is happening now; a defect is a fault that may sit dormant.
Not: Diagnosis
An incident is the trouble; diagnosis is the investigation of it.
🗣️Also called
outagelive issueevent