📖What it means

Something not behaving as designed. Distinct from a violation, which is something behaving exactly as built and against the rules — the two need different fixes.

📖Easily confused with

[{"term": "Compliance violation", "distinction": "A defect is broken; a violation is working as built and against the rules."}, {"term": "Audit finding", "distinction": "A defect is a fault in behaviour; a finding is an observation about a rule."}]

📖Also called

- bug
- fault

📖Filed under

Category: general.

Service: Quality Management.