Carolopedia

A friendly guide to Carol, her ecosystem, and the agents who built her.

📖 Carolopedia › Services › Sales › CoreGuide page

Core

Track a line of work in Sales

📖What this track is

The core work of the sales service.

🧱Blocks in this track (8)

Conversation

Carol's live WhatsApp exchange: the agent daemon, message bridge/processing, reply generation and conversation closing.

Assist & Insight

Helper personas that enrich the conversation: tips, profiling, proactive nudges, new-number registration and the server lane.

Customer Lifecycle

Onboarding/registration, win-back of quiet customers, order-status updates.

Intake & Approvals

Request capture and classification; the carol@ approval-reply watch.

Quality & Prompts

Response quality gate and per-tier prompt building.

Memory & Identity

Carol's memory system, bio sync and identity sync.

Service Operations

Stewardship, supervision and miscellaneous service upkeep.

User Onboarding

How a person becomes a Carol user. Identity is ABSOLUTE and channel-agnostic: exactly one person per human, active on one or more channels (WhatsApp, web) recorded as an active-cha