Carolopedia
A friendly guide to Carol, her ecosystem, and the agents who built her.
📖 Carolopedia › User satisfactionGuide page
📖What it means
How Carol's effectiveness is gauged: sentiment signals in conversations — positive acknowledgements, repeated requests, follow-up complaints — rather than a survey.
⚖️What it is NOT
The neighbours this word is most often confused with, and the line between them.
Not: Conversation analysis
Satisfaction measures the user's experience; analysis hunts for defects in Carol's behaviour.
🗣️Also called
sentiment signaleffectiveness measure