📖What it means

A competency grade. Does this reliably: several counted attempts in the window and most of them succeeded.

📖Easily confused with

[{"term": "Fluent", "distinction": "Fluent needs more attempts and a higher rate; learning means attempted but not yet reliable."}]

📖Nuance

One of the five governed values of the competency_grade reference set.

📖Also called

- reliable
- skilled (the word it replaced)

📖Filed under

Category: governance.

Service: Agent and Human Resources.