{"wiki":{"id":2828,"slug":"um-01","entity_type":"droid","entity_id":"um-01","title":"User Manager","prose_md":"## About\n\nUser Manager prepares customers to work with Carol by registering them, assigning tiers, running onboarding and welcome steps, maintaining account details, and handling tier changes. This removes administrative friction before sales work begins. It does not sell, negotiate outside the tier structure, or manage issues beyond initial setup.\n\nOwned by [[agt_008]], it is embedded rather than scheduled and calls Claude for registration, tier assignment, and onboarding workflows; the model is unspecified. “User Manager” is a unique droid name, but it belongs to the reusable worker family, which has 30 droids run across several agents.","namesake_json":"{\"engine\": \"claude\", \"model\": null, \"claude_purpose\": \"registration, tier assignment, and onboarding workflows\", \"family\": \"worker\", \"family_size\": 30, \"is_unique\": true}","profile_pic_path":"","source_hash":"138609cb88901903e58f2916042b583c76fbbeddb89e41e292228d620ac5ab48","status":"being_built","last_generated_at":"2026-08-04 00:44:39","created_at":"2026-08-04 00:44:39","updated_at":"2026-08-04 00:44:39"},"facts":{"id":"um-01","name":"User Manager","machine_name":"UM-01","owner":"agt_008","function":"User registration, tiers, onboarding","process_type":"embedded","schedule":"","process_name":"user_manager","avatar_color":"#ec4899","created_for":"Carol's job is to generate sales and build customer relationships through WhatsApp conversations. um-01 supports this by handling the operational setup: registering new customers into the system, placing them in the right tier, and running their onboarding so Carol can focus on actual sales conversations.","purpose":"um-01 prepares customers for Carol to work with. By managing registration, tier assignment, and onboarding, it ensures every customer Carol engages with is already in the system, properly configured, and oriented — removing administrative friction from the sales process.","duties":"- Register new users when they join\n- Assign customers to appropriate tiers based on criteria\n- Execute onboarding sequences and welcome processes\n- Maintain current user account information\n- Handle tier changes when needed","constraints":"um-01 does not conduct sales conversations or close deals. It operates only within registration and onboarding workflows. It cannot negotiate outside the tier structure or manage customer issues beyond initial setup.","status":"running","gender":"male","archetype":"worker","building_block":"customer_lifecycle","service_override":null,"enabled":1,"task_key":"sales.person_registered","model_free":0},"page":{"type":"droid","page_class":"main","class_label":"Main page","kind_label":"Droid","kind_gloss":"","listed":true}}