{"wiki":{"id":2231,"slug":"pa-c4","entity_type":"droid","entity_id":"pa-c4","title":"User Web Researcher","prose_md":"## About\n\nUser Web Researcher (PA-C4) helps [[agt_008]] build richer customer profiles without waiting for people to volunteer information. It takes educated guesses other droids have made about customers—like their profession or language—and turns those into focused web searches, finding public profiles and professional information that can be confidently linked to a specific person.\n\nEvery week, the droid runs on a schedule to query the web using those hints, then calls Claude to judge whether each result matches the customer with at least 90% confidence. Only findings that clear that high bar—or are supported by multiple sources—get stored, along with source details, quotes, and timestamps. It also keeps track of what it still doesn’t know (missing names, locations, handles) so other droids can help fill the gaps later.\n\nOwned by [[agt_008]], this is a one-off named droid with no exact copies, but it belongs to the [[droid-families]] worker family, a reusable pattern run by 30 droids across many agents. It calls Claude (model unspecified) to evaluate web results against customer records, making it a Claude‑powered piece of [[agt_008]]'s toolkit rather than pure software.","namesake_json":"{\"engine\": \"claude\", \"model\": null, \"claude_purpose\": \"to evaluate search results for customer matching\", \"family\": \"worker\", \"family_size\": 30, \"is_unique\": true}","profile_pic_path":"","source_hash":"b646aa3e186a5e69908b102c57e68413514131d90913d8f3106fbcd8d3221736","status":"active","last_generated_at":"2026-07-31 03:39:19","created_at":"2026-07-31 03:39:19","updated_at":"2026-07-31 03:39:19"},"facts":{"id":"pa-c4","name":"User Web Researcher","machine_name":"PA-C4","owner":"agt_008","function":"Searches the web for public info on known users weekly and stores findings for Carol to reference.","process_type":"scheduled","schedule":"Weekly","process_name":"","avatar_color":"#10b981","created_for":"Carol is a front-line sales agent who builds relationships by understanding her customers. She needs accurate customer profiles—real names, locations, companies, social media—to personalize conversations and provide meaningful context. PA-C4 supports this by automatically researching publicly available information about known customers each week, validating findings with high confidence, and storing verified facts in Carol's customer records.","purpose":"PA-C4 helps Carol build richer customer profiles without waiting for customers to volunteer information. It takes working guesses other droids have made about customers (like profession or origin), uses those as search hints, performs focused web lookups, judges whether results match each customer with high confidence, and stores verified findings back into the customer record for Carol to reference.","duties":"- Runs weekly to search the web for public information about known customers\n- Uses other droids' guesses (name origin, profession, language) to build focused search queries\n- Performs web searches to find public profiles and professional information\n- Uses AI to evaluate whether search results match the customer with high confidence (90%+)\n- Stores verified findings in the customer record with source details, quotes, and timestamps\n- Tracks gaps in customer knowledge (missing name, location, employer, social handles, interests) for other droids to help address","constraints":"- Will not save findings without high confidence (90%+) or support from multiple evidence sources\n- Requires prior guesses to guide searches; will not do broad, unfocused web digging\n- Will not overwrite information customers have directly shared with Carol\n- Searches happen once per week on a fixed schedule, not in real-time\n- Treats web findings as one source of evidence alongside others; final decisions about confirmed facts are made by other evaluation systems","status":"running","gender":"male","archetype":"worker","building_block":"assist_insight","service_override":null,"enabled":1,"task_key":"sales.person_registered","model_free":0},"page":{"type":"droid","page_class":"main","class_label":"Main page","kind_label":"Droid","kind_gloss":"","listed":true}}