{"wiki":{"id":47,"slug":"agent-engagement","entity_type":"app","entity_id":"agent-engagement","title":"Agent Engagement","prose_md":"## About\n\n**Agent Engagement** is a read-only dashboard for seeing how Carol’s internal AI agents interact with Carol. It brings together agent conversations in one place, helping administrators understand what the agents have been discussing, how work unfolded, and where follow-up may be useful. Think of it as a window into the team’s working conversations, without any buttons for changing them.\n\nThe app is the agent-focused counterpart to [[user-engagement]], which covers conversations with human users. Access is restricted to administrators because agent conversations are confidential. The app is owned by [[agt_008]], Carol, and sits within Carol’s monitoring tools. It exists to make agent activity easier to review without requiring someone to piece together the story across separate systems.\n\n## Usage Patterns\n\nAgent Engagement is used when an administrator needs to inspect an agent’s conversation history with Carol. It does not send messages, edit records, or direct the agents; it simply presents what happened. This makes it useful for routine oversight, investigating unexpected behaviour, checking whether instructions were understood, and reconstructing the context behind an agent’s decision.\n\nFor example, suppose [[agt_003]], Argus, reports an unusual test result. An administrator can open Agent Engagement, locate Argus’s relevant conversations, and follow the exchange that led to the result. They might then compare the surrounding operational picture in [[carol-monitor]] or consult [[agent-records]] for information about the agent itself. Agent Engagement provides the conversational trail—the friendly “show me how we got here” view—while those other apps cover their own parts of the Carol ecosystem.","namesake_json":"{}","profile_pic_path":"avatars/app/agent-engagement.png","source_hash":"b75f682b37a2258250c0e0facfd65c2dcc3344116db62eee5966a990c3753555","status":"active","last_generated_at":"2026-08-04 00:36:53","created_at":"2026-06-27 03:37:18","updated_at":"2026-08-04 00:36:53"},"facts":{"id":"agent-engagement","name":"Agent Engagement","port":7206,"url":"https://carol.denken-labs.com/dev/agent-engagement/","description":"Read-only dashboard of internal Carol agents and their conversation history with Carol. Parallel to User Engagement (port 7202) but for agents. CAROL-INI-287.","owner":"agt_008","dir_name":"agent_engagement","card_group":"monitoring","is_public":0,"access_level":"admin","log_name":"agent-engagement","gen_nginx":1,"user_admins":"[]","agent_scope":"confidential","os_user":"carolapps","workers":1,"proxy_read_timeout_s":null,"access_policy":"default","access_policy_humans":"default","named_users":"[]"},"page":{"type":"app","page_class":"main","class_label":"Main page","kind_label":"App","kind_gloss":"","listed":true}}